2).Delivery charge varies with each Seller. Sellers incur
relatively higher shipping costs on low-value items. In such cases, charging a
nominal delivery charge helps them offset logistics costs. Please check your
order summary to understand the delivery charges for individual products.
3).Sellers generally procure and ship the items within the
time specified on the products page. Business days exclude public holidays and
Sundays. But there is a delay in some cases. In such cases, delivery time
depends on the following factors:
* The Seller offering the products
* Product's availability with the Seller
* the destination to which you want the order shipped and
the location of the Seller.
4).There are NO hidden charges when you purchase from
MyAdvika. List prices are final and all-inclusive. The price you see on the
products page is exactly what you would pay. Delivery charges are not hidden
charges and are charged (if at all) extra depending on the seller's shipping
policy.
5).Please enter your pin code on the product page (you don't
have to enter it every single time) to know whether the product can be
delivered to your location. If you haven't provided your pin-code until the
checkout stage, the pin-code in your shipping address will be used to check for
serviceability.
6).Availability of COD(cash-on-delivery) depends on the
ability of our courier partner servicing your location to accept cash or
payment at the time of delivery. Our courier partners have limits on the cash
amount payable on delivery depending on the destination and your order value
might have exceeded this limit. Please enter your pin-code on the products page
to check if COD is available at your location.
7).If you return an order delivered to you, the order
Convenience Fee will not be refunded. However, if your self-ship your returns,
we will reimburse self-shipment charges based on MyAdvika's Returns Policies.
For accounts whose return behavior violates our fair usage policy, the
Convenience fee will be non -refundable irrespective of order value.
8).It usually takes between 3 to 5 days to deliver the order
after it has been dispatched. This varies depending upon your and the
merchant's location.
9).Once the order has been dispatched, we will notify you of
the estimated delivery date on your registered contact details via Email / SMS
along with the tracking number and courier/delivery partner details.
10).The shipping cost, if applicable, is mentioned on the
product page. The amount that you pay while placing the order at My Advika.com
would include the product and courier charges.
11).For COD orders, the amount to be paid is mentioned on the
package. It is the same price that is displayed while placing the order. You
are not required to pay any extra amount at the time of receiving the COD
order.
12).You can contact our Customer Support team using the
E-mail or phone and we will get in touch with the courier service provider to
deliver your product(s).